FAQ

I offer a variety of print mediums. Photo Paper and Chromaluxe Aluminum being the most popular. I can print on other mediums such as acrylic or canvas, just send me an email and I will get you a quote. Lustre Paper: High contrast, High Vibrancy Offering a semi-gloss look with a slight texture, making it durable, fingerprint-resistant, and excellent for vivid colors, rich skin tones, and fine details without harsh glare. (My preferred choice for framed prints) Matte Paper: Lower contrast, Lower vibrancy A smooth, non-reflective, light-absorbing surface, offering a soft, sophisticated look with no glare. It produces more muted colors and less contrast than the lustre.  Metal Prints are all printed on Chromaluxe Aluminum. Chromaluxe aluminum prints are premium, museum-quality photo products that fuse your image directly into a specially coated aluminum panel using a heat-infusion process. This makes the image vibrant, durable and ultra-sharp — perfect for photographers, artists, galleries, and anyone who wants a lasting statement piece. High Gloss Aluminum: (My preferred choice) • Bright, mirror-like shine • Intensifies colors and contrast for a vibrant, almost 3D effect • Bold, high-contrast images like landscapes and cityscapes Pros: • Maximum color saturation, Deeper blacks and ultra-sharp detail • Eye-catching, gallery-worthy impact Cons: • Reflective surface can produce glare in strong light or walls facing a window Mid Gloss Aluminum: • Gentle sheen — smoother and softer than high gloss • Balanced and refined — reduces reflections while still preserving rich color • Fine art, muted tones, portraits, and spaces with bright lighting Pros: • Less glare than high gloss • Elegant and subtle aesthetic • Colors stay vibrant without overwhelming shine Cons: • Slightly more understated than high gloss

Shipping to the US is free along with most other countries including Japan, Australia and Canada. For shipping to other countries, please send me an email to get a shipping quote. Please reference the printing material you are interested in (eg. metal or paper or acrylic) and the size (16x24 or 24x36).

The paper prints I recommend some framing with a glass or acrylic layer. They can be dusted lightly with a light duster. All Chromaluxe Aluminum prints are scratch-proof, waterproof and easy to care for. Spray a gentle, non-abrasive cleaner on a soft cloth and wipe down gently. Use a dry microfiber cloth to wipe off residue. For tougher marks, light solutions like isopropyl alcohol, denatured alcohol, or a gentle adhesive remover applied to a microfiber cloth can help.

Please allow 24-48 hours for your order to process and begin printing. Standard time is

If you do not receive an order confirmation or a shipping confirmation within 24-48 hours of purchase, please reach out to me via email right away. I will sort it out for you.

Each print is custom made so I cannot accept returns or refunds. Once the order is placed you have six (6) hours to cancel your order before it goes into production. You may cancel anytime during those six hours free of charge. After the six hour window, the orders are processed and cannot be stopped. If an item arrives damaged or defective please let me know within 3 days of order arrival. Please provide photos of the damaged packaging and the damage on the photos (ie. ben corners, or dented metal. Defects in the printing or paper). I will get a replacement sent to you as soon as I can.